CRE complies with the Act on Provision of Financial Services and Improvement of User Environment, the Financial Instruments and Exchange Act and other associated laws and regulations and conducts appropriate solicitation to attract clients to financial products, based on the following policies.

  1. We will adequately identify clients’ knowledge and experience with the financial products, the status of assets, and the purpose behind the contracts for the financial products that they have chosen, and we will offer suitable suggestions and advice matched to client preferences and circumstances.
  2. We will ensure clients have a correct understanding of key facts related to the Act on Provision of Financial Services and Improvement of User Environment and also endeavor to provide sufficient information on the content and risks inherent in the products that we provide.
  3. We will strive to provide correct information to clients that will not cause misunderstanding.
  4. We will strive to respond to client inquiries in a timely and appropriate manner, and we will improve in-house structures to facilitate fast responses.
  5. We will pay due care to time, place and method in extending suggestions and advice so as not to inconvenience our clients.
  6. We will enrich in-house education and training programs to enhance our ability to provide clients with the right kind of suggestions and advice.

 


CRE, Inc.